Wednesday, September 22, 2010

Flickr: Groups and Tags

Flickr is an easy to use photo-sharing web service.

I have created a Google Gadget called flickr-show to display shared photos when I needed such a tool for showing photos on the AHRP website. The gadget allows me to display a set of photos on Flickr selected by a combination of a group and some tags.

A group on Flickr is simply a way for people with similar interest to share photos. For example, I have created a group called AHCS for friends of the Ann-Hua Chinese School to share their photos about or related to the school.

Tagging is another way for people to find photos on Flickr. For example, by tagging a photo with AHCS, we allow ourselves and others to search for photos related to the school; With a tag 2010, we limit the search to photos taken in the year of 2010; Using 3 tags together, AHCS,2010,mid-Autumn, we can limit the selection of photos to those taken at the AHCS 2010 mid-Autumn gala.

Now a bit of boring instructions for joining a group on Flickr and tagging photos:
  • Group
    • Before you can add photos to a group, you have to join the group first: You go to your page on Flickr, which is called your photostream page. For example, mine is at http://www.flickr.com/photos/gswj/.
    • On that page, you will see a horizontal menu right under the Flickr icon on the top of the page. The first item is Home, then You, and so on. The 5th item is Groups with a little downward triangle next to it.
    • AHCS is an open public group, meaning anyone may apply to join. Here is the generic way to join a group on Flickr: Click the word Groups in the main menu -- not the triangle. You will see a page the groups you administer, created, and belong to, etc. You will also see a Find group search box on the right side of the page.
    • Enter AHCS in the search bar and click the Search button. The AHCS group has the Ann-Hua logo on it so you won't miss it.
    • Click the group name or logo to enter the group page. You should see a Join? link somewhere in the page. Click that to join. That sends an application to the group administrator, that is yours truly for now.
    • Go back to your photostream page. Find the Organize and Create menu item with a little downward triangle. Click on the little triangle to pull down the menu and select All your content or Most recent upload, depending on what you have.
    • That opens the Batch organizer. There, you will see your photos shown as thumbnails across the bottom of the window.
    • Right above the thumbnails, there is a Select all (very small) link. Click that to select all the photos; Or you may manually select one and the shift-click to select a group of photos.
    • Drag and drop the selected photos into the center part of the window that displays Drag items here to edit them as a batch. If you get it right, your photo thumbnails will be displayed in that area.
    • In the Batch Organizer, there is also a menu item called Send to group. Click that.
    • You will see AHCS in a list of groups you are a member of. Click it to add your photos to the group.
  • Tag
    • This should be relatively easy: We'll assume you have just done sending the photos to the AHCS group as outlined above and continue from there.
    • Right above those photo thumbnails, there is a horizontal menu item under Batch Organize labeled Add Tag. Click that.
    • You should then see a pop-up for you to enter tags. Enter AHCS 2010 2010-10 mid-Autumn and hit the Enter key.
    • You are done!
Once accepted in the AHCS group, your photos tagged with AHCS 2010 mid-Autumn will appear in this slide show.

Friday, September 10, 2010

Chat with AT&T

Thank you for choosing AT&T. A representative will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

You are now chatting with Stacie.

Stacie: Hi, how may I assist you today?

Wei: Hello. I need to view my high speed Internet service bill.

Stacie: Good Afternoon

Stacie: Are you wanting to view it online?

Wei: Yes

Wei: I've been trying to log in using my HSI account credentials.

Stacie: I checked your records and see that you have not registered your account. This means that you do not have a login name or a password established at this time. In order to view or pay your bill online, stop paper bills or change your services online, you'll need to register for an AT&T Account Manager.

Wei: OK. Can I do that registration online?

Stacie: To register, please use the following steps:

  1. Visit: http://www.att.com/accountregister
  2. Click "Request an Online Registration Code"
  3. Enter your AT&T Direct account number in the "Main Phone Number" field, populate the customer code, the billing address zip code and click "Continue"
  4. Select the U. S. Mail delivery method for your Online Registration Code and click "Submit”
  5. Once you have the Online Registration Code, enter it into the Online Registration Code field and click "Continue" to complete your registration pages.

Stacie: Actually, you have to wait to get the Online Registration code via US Mail

Wei: That's a bit ironic to hear from a "Phone" company. Isn't it?

Wei: Thanks for the help.

Stacie: Since you don't have a Residential Phone Line, we can't send it any other way

Stacie: We would need an email address on file for at least 30 days in order to send it that route

Wei: I have AT&T cell phones.

Stacie: It must be an AT&T Residential phone line

Wei: And I do have an email address from AT&T for my HSI service!

Stacie: I am so sorry for any inconvenience.

Stacie: Wei, the email address must be on your Account File

Stacie: Again, I am truly sorry for the dealy

Stacie: delay

Stacie: Do you want me to request the Online Registration Code?

Wei: That's OK. :-) It's not your fault. But it just makes AT&T comic!

Stacie: I understand

Wei: No. I can do that.

Stacie: We don't make it very easy

Stacie: I sure wish I could help you

Wei: Thanks for the help so far.

Stacie: Is there something else I can help you with?

Wei: That's it. You have a nice day!

Stacie: You too

Stacie: It’s been a pleasure to assist you today. My goal is to ensure you are Very Satisfied with the service I have provided. Please use the CLOSE button when you are ready to exit our chat session.

Get even more help online. Find troubleshooting tips, tutorials, product updates and more — visit our online support site, our online forums or find us on Facebook.